Payment Information
Delivery charges for orders from the Online Shop?
We offer free UK shipping on all orders, no minimum spend required. All shipping fees (if applicable for express or international) are clearly shown during checkout before you place your order.
How long will delivery take?
Delivery times vary depending on the product and location.
UK Standard Shipping: 1-2 business days
You’ll receive tracking information once your order is dispatched.
What exactly happens after ordering?
- Once your order is confirmed, we:
Process and verify your payment
Dispatch your item(s) within 1–72 hours (excluding weekends)
Send tracking information via email
You’ll be updated every step of the way!
Do I receive an invoice for my order?
Yes – a full digital invoice is automatically sent to your email once your payment is confirmed.
You can also access it from your account if registered.
Order & Billing
How can I cancel my order?
If your order hasn’t shipped yet, contact us immediately via email. Once dispatched, cancellations are no longer possible — but you may still be eligible to return your order.
Is my payment information secure?
Absolutely. CompartsLine uses SSL encryption and PCI-compliant payment processors to protect your personal and financial information. We never store your card details.
What payment options do you accept?
We accept:
Visa / MasterCard / American Express
PayPal
Apple Pay / Google Pay
Klarna (where available)
All payments are processed securely via encrypted gateways.